In The News. Thomas Basch of Leap: “How To Survive And Thrive During A Time Of Crisis; 5 Lessons I Learned From My Military Experience” “It’s how one reacts to a situation or event that determines the magnitude of the crisis” — Thomas Basch Read It 5 Ways Contractors Can Enhance Customer Experience As a roofing contractor, you have an opportunity to elevate your customer's experience. Here are five actionable ways you can enhance your customer's experience today. Read It